Privacy policy

BDCYO respects your privacy. This page explains what information we collect, why we need it and how we protect it.

What we collect

• Your details: name, mobile number, email (optional) and delivery address.
• Order information: products, payments, delivery and return history, reward points.
• Messages: what you send us through the contact form, phone or chat.
• Device information: browser type, IP address and pages visited, through cookies and similar tools.

We do not store your card or mobile banking PIN or password. Online payments are handled by our payment partner.

Why we use it

• To process, confirm and deliver your orders (including confirmation calls and SMS).
• To sign you in with a one-time code sent by SMS.
• To handle returns, refunds and questions.
• To show your cart, wishlist and products you may like.
• To send offers, only if you agree. You can stop them at any time.
• To prevent fraud and keep the website secure.

Who we share it with

Only with the partners needed to serve you: courier and delivery companies, the payment gateway, SMS and phone-call providers, and website analytics. They may use the information only for that service. We never sell your personal information. We may share it when the law requires.

Cookies

Cookies keep your cart, language and sign-in working, and help us understand how the site is used. You can block cookies in your browser, but some parts of the site may stop working.

How long we keep it

We keep order records as long as needed for accounting and legal reasons, and other information only as long as it is useful to serve you.

Your choices

• Ask to see, correct or delete your information.
• Unsubscribe from offers at any time.

Security

Our website uses a secure (HTTPS) connection, and access to customer information is limited to staff who need it.

Children

Our shop is not meant for children under 13 without a parent or guardian.

Changes

We may update this policy. The latest version is always on this page.

Contact

For any privacy question, visit our Contact us page, call +8801711278733 or email taz.bdcyo@gmail.com.